Brickleys is changing the way property management is done. While others are stubbornly clinging to old ways, Brickleys is bringing the 21st Century to residential income properties. Who benefits? All of us. Tenants, owners, and property managers all get to share in the benefits of the rental home industry when the right company is part of your team.
The real estate industry changed dramatically in the economic distress of 2008. The property managers who haven't adapted to the new real estate landscape are getting passed by. Here is a quick look at how others stack up against Brickleys, and how we can better serve you in the Albuquerque & Rio Rancho metro areas.
At Brickleys we are not obsessed with quantity. We are focused on quality. The idea is the better we serve our customers in each office location, the more we will grow. It is about efficiency and effectiveness, not the number of heads in cubicles.
While Brickleys was founded by experienced business owners and real estate professionals, most of our rental home experience comes from post-recession property management. Things aren't what they used to be. It is the adaptable, forward looking company that benefits its customers.
Brickleys gives you the whole office to support the property you own or are renting. While each office staff member has specific skills and tasks, all of them are trained to answer questions about the property, keep communication flowing, and step into other staff roles when needed.
A typical property management setup is to have dedicated managers assigned to specific properties. Sounds good, but what happens when that person is sick, on vacation, or quits? Segregated property workflows lead to poor communication and important matters falling through the cracks.
Brickleys makes helpful technology a priority. It's about using the best tool for the job. In our technology-centric age, everything from mobile friendly advertising, tenant applications and contract signing, to tracking, reporting, and even maintenance, all benefit from technology we use. Additionally we're constantly researching what's next to stay a leader of the industry.
The attitude of "if it aint broke, don't fix it" is prevalent in property management. The problem is that many practices are "broke" and nobody will admit it to fix it. They stick with what they've always done out of fear and belief in myth. This often translates as refusal to adapt new tools and business practices that ultimately benefit themselves and their customers.
Brickleys operates on the franchise model...and that's a good thing. Every office is accountable to the home office for their operations, professionalism, and ethics. This ensures we are building a company that lasts and will continue to provide our customers the benefits they expect. If a manager can't reliably offer quality and trust, they can't be a part of the Brickleys brand.
Some companies also operate as franchise but focus on rapid expansion, very little support, and deliver cheap services for cheap fees. Other national companies split their focus with multiple services and can't deliver the quality you need. Lastly some one-office contenders operate in a vacuum and are only accountable to themselves. All this is on the brink of washing away with the changing tides of the industry.